Privacy Policy

Privacy Policy

Last Updated: 12 Feb 2025

This Privacy Policy explains how SVMMER LIMITED ("we," "us," or "our") collects, uses, and protects your personal data when you visit and interact with our website, SVMMER.co.uk (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:
SVMMER LIMITED
London, United Kingdom
Email: style@svmmer.co.uk
 

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. Collected Personal Data

We may collect the following types of personal data when you interact with our Site:

Contact Information: Name, email address, phone number, and shipping/billing address.

Payment Information: Credit/debit card details, billing address, and other payment-related information (processed securely through our payment gateway).

Account Information: Username, password, and preferences if you create an account on our Site.

Technical Data: IP address, browser type, device information, and browsing behavior (collected via cookies and similar technologies).

Communication Data: Any correspondence you send to us, including emails or messages via contact forms.

Marketing Preferences: Your preferences for receiving marketing communications from us.

3. Purpose of Collecting Data

We collect and use your personal data for the following purposes:

To Process Orders: To fulfill and manage your purchases, including payment processing, order confirmation, and delivery.

To Improve Our Services: To analyze website usage and improve the functionality, content, and user experience of our Site.

To Communicate with You: To respond to your inquiries, provide customer support, and send transactional emails (e.g., order updates).

For Marketing Purposes: To send you promotional offers, newsletters, and updates about our products and services (only with your consent).

To Comply with Legal Obligations: To meet regulatory and legal requirements, such as tax and accounting purposes.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: To fulfill orders and provide the services you request.

Consent: For marketing communications and certain types of data collection (e.g., cookies).

Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our Site.

Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: Third-party vendors who assist us with payment processing, shipping, marketing, and website analytics.

Legal Authorities: When required by law or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

We do not sell or rent your personal data to third parties for their marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Under UK data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.

Rectification: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your personal data under certain conditions.

Restriction: Request restriction of processing your data.

Objection: Object to the processing of your data for specific purposes.

Data Portability: Request transfer of your data to another organization.

To exercise these rights, please contact us using the details provided in Section 1.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

If we transfer your data outside the UK or European Economic Area (EEA), we will ensure adequate protection is in place to safeguard your data.

10. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SVMMER LIMITED
Email: style@svmmer.co.uk